Our Mission

COMPLIANCE:

AUDIT utilities according to the regulatory requirements in their service territory and according to utility company compliance with customer satisfaction for their services;

EDUCATE end use customers on utility legislation issues and promote their involvement in the regulatory decision-making process of Commissions across the US;

ENSURE utility services are provided in an efficient AND environmentally responsible manner according to the Public Utility Regulatory Policy Act;

FAIRNESS in transactions between utilities and their customers, provided with protection under the law;

TARIFF RELIABILITY that ensures sufficient alternatives available to meet the needs of present and future utility customers at reasonable rates;

FAIR RATE OF RETURN for utility services to utility investors and end use customers;

PROTECT the interests and needs of a diverse utility customer base;

In all of the above, we consider and balance diverse perspectives and we endeavor to protect the environment, and the public interest.

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