Our Mission
COMPLIANCE:
AUDIT utilities according to the regulatory requirements in their service territory and according to utility company compliance with customer satisfaction for their services;
EDUCATE end use customers on utility legislation issues and promote their involvement in the regulatory decision-making process of Commissions across the US;
ENSURE utility services are provided in an efficient AND environmentally responsible manner according to the Public Utility Regulatory Policy Act;
FAIRNESS in transactions between utilities and their customers, provided with protection under the law;
TARIFF RELIABILITY that ensures sufficient alternatives available to meet the needs of present and future utility customers at reasonable rates;
FAIR RATE OF RETURN for utility services to utility investors and end use customers;
PROTECT the interests and needs of a diverse utility customer base;
In all of the above, we consider and balance diverse perspectives and we endeavor to protect the environment, and the public interest.
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